Returns

We have a 14-day return policy, this means you have 14 days after receiving your item to return your item(s). Any items returned after the 14 day period will be refused and returned to the customer.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return/exchange head over to our return portal: https://www.sonaireclo.com/a/service?

You can always contact us for any return questions at returns@sonaireclo.com